Resonate Solutions helps business improve customer connections

Australian company Resonate Solutions have built a Business Intelligence application running on SQL Server 2008 + Analysis Services, while leveraging Azure burst processing to post-process and transform this data...

Australian company Resonate Solutions have built a Business Intelligence application running on SQL Server 2008 + Analysis Services, while leveraging Azure burst processing to post-process and transform this data into Deep Zoom images and PivotViewer’s CXML. Customer feedback is digested and made sense of by detecting trends using automated natural language processing.

Joris Dries, from Resonate Solutions discusses why they chose to use Windows Azure and how they are working with large companies like Qantas and Rebel Sports to improve customer experiences. Check out the interview from Tech.Ed Australia below.

More information @ http://resonatesolutions.com.au/

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Tech.Ed

Creator of techAU, Jason has spent the dozen+ years covering technology in Australia and around the world. Bringing a background in multimedia and passion for technology to the job, Cartwright delivers detailed product reviews, event coverage and industry news on a daily basis.