Tech.Ed

Customer Relationship Management software is going through a big transition as they deal with the changing user requirements. As consumers become more educated about the products and services they want to buy, old models of customer relationships have to change. 57% of buyers know what they want before they contact a business, which means they’re likely to know more about the features and pricing...

The enterprise traditionally lags behind consumer trends and social is no exception. While our personal lives are enhanced through sharing experiences with our networks of family, friends and followers, when it comes to work, engrained business culture is wrestling with the socialisation on their doorsteps. If you ask any medium to large organisation what their biggest problem is, communication is likely to land in...

Xpreshon is a brand new Action Sports Entertainment service built right here in Australia. From daily breaking news, live events, in-depth athlete profiles and the best Action Sports movies on demand, Xpreshon offers daily updates for all Action Sports lifestyle and culture. Xpreshon have chosen available exclusively on the Windows 8 and Xbox Live platforms. Managing Director, Jason Webb says they have...

In a media briefing this morning, Toby Bowers, Server & Tools Business Group Lead from Microsoft Australia explained how Windows Azure is performing.  Windows Azure is now a billion dollar business for Microsoft and it’s not hard to see why. Azure use is growing at 150% year on year. While the usage grows they need to continue to invest in the infrastructure...

During a press briefing on Microsoft Dynamics 2013, the company showed off a service called Netbreeze that they recently acquired. The analytics service is not currently available as they closed the doors after the acquisition. Microsoft are now working on integrating the service into Dynamics CRM, but this will occur in Q1 2014. The service allows businesses to monitor the web, including social to watch...

Myles Lawlor, the Digital Project Manager at Canon Australia presented the new service this morning at Microsoft’s TechEd event. Canon are using a Windows Azure backend to power the service that is “so new it doesn’t even have a name yet”. The problem Canon are really trying to solve is the astronomical growth and collections of digital photographs we’re accumulating. An interesting stat is...

Microsoft’s Michael Kordahi just announced a discount for TechEd attendees. They can buy the 64GB Surface RT (A$389)  including the Touch Cover ($99) for just A$299. Normally this setup would run you close to $500. There’s a limit of just one per attendee and is only available to attendees. By comparison, TechEd America attendees got the same deal for US$99, so there’s...

#LovedItRated is a new hash tag that Microsoft are pushing for users to include when giving feedback about apps. @Coatsy also talked about how important it is for developers to be attentive to feedback. As the developer of WP8 app Carboncast, I’m extremely aware of this. Particularly when you charge for an app, users are very keen to give you information to help...