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    Zendesk now lets business support customers using WhatsApp

    Zendesk is used by more than 160,000 businesses around the world to help support internal and external customers. While the company has a strong background in service desk tickets, more recently they’ve been working on supporting faster, real-time communication. Today Zendesk has announced they are helping businesses provide real-time...
  • Customer Experience giants InMoment and MaritzCX Join forces

    This week, two of the biggest companies in the customer experience space, have announced they’re joining forces. InMoment and MaritzCX. The combined company will immediately support over 2,000 leading brands with a global team of 1,500 employees located in 20 offices spanning North America, Europe, and Asia. While you...