Twitter Australia launch DM bot for Transport NSW service delays alerts

    Twitter Australia has a new feature today, specifically designed to help commuters know about transport delays ahead of time. Inevitably there are delays in the system, it may be from maintenance, congestion, emergencies or even strike action, but you need to know if your train is going to be delayed to make alternate arrangements.

    In partnership with Transport for NSW, Twitter’s Australian-first service is the first bot we’ve seen in Twitter DMs. To setup automatically alerts about delays or disruptions while travelling on the suburban and intercity train network in NSW, simply send a message to the @TfNSWAlerts Twitter account and it’ll walk you through the setup.

    The new service gives commuters the ability to define specific stations and travel times to produce personalised alerts based on selected routes, locations and typical travel hours which will help busy locals get to where they need to be more efficiently.

    This new functionality was developed with Australian developers @proxima_io and@AppJourney as part of Twitter’s ongoing commitment to Smart Cities.

    Visit @TfNSWAlerts today to give it a try.


    Jason Cartwright
    Jason Cartwright
    Creator of techAU, Jason has spent the dozen+ years covering technology in Australia and around the world. Bringing a background in multimedia and passion for technology to the job, Cartwright delivers detailed product reviews, event coverage and industry news on a daily basis. Disclaimer: Tesla Shareholder from 20/01/2021

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