Communication

Zendesk is used by more than 160,000 businesses around the world to help support internal and external customers. While the company has a strong background in service desk tickets, more recently they’ve been working on supporting faster, real-time communication. Today Zendesk has announced they are helping businesses provide real-time...

Over the years, modern technology has continued to revolutionize the world, changing our daily lives for the better. Advancements in tech have seen the creation of amazing tools and resources that enable new careers and give us access to the world’s information wherever we go. More importantly, modern tech...

Communication platforms are an intensely competitive market, with the fight for market share powered by a want to deliver the infrastructure to support human communication across the globe. Twilio is a service that has been internationally successful with clients like Uber, Airbnb, Airtasker, but is now turning their attention to...

Australia Post has announced it’s letter business is failing, badly. A half year loss of $151 Million dollars down by a further 56-57%. As Australians increasingly move to sending information electronically (yep email is a thing), the company needs to transition to focus on the exploding growth of package...